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Delivery Info
All the dvds in our brochures and on our websites are original dvds (not pirate copies) and come with the original cases and covers (if you request them). All are perfectly legal to own in the United Kingdom, and none of the dvds we sell feature any models under the age of 18. All are fully uncensored hardcore - so please do not order if you are offended by full uncut sex action.
Shipping Costs
Delivery is completely FREE to addresses in the United Kingdom, Eire and Europe. Delivery is £2 per dvd to any other country.
Shipping Information
All shipments to United Kingdom addresses are posted from within the UK, and are processed, handled and delivered by Royal Mail. Shipments to other countries are sent by international air mail from Spain. As part of our website checkout procedure or on our brochure order form, you are invited to choose if you require your dvds shipped:-
..........With plastic cases and colour covers (dvd disc + plastic case + cover)
..........With colour covers only (dvd disc + colour cover)
..........Without plastic case or colour cover (dvd disc only)
This allows you to choose how discreet you would like your package to be. For example, a package containing a dvd disc only, or a dvd disc and a colour cover, would be sent in a small unmarked jiffy bag and would not look like it contains dvds at all.
All our shipments, even if you request the plastic cases and covers, are sent very discreetly - there will be no indication of the contents on the outside of the envelope, and nothing porn-related will appear on the envelope as the sender.
If you request the plastic cases, please be aware that you may have to collect your package from the Post Office or local Sorting Office if you are not at home when your mail is delivered - because your package may be too large for your letter box.
For security reasons, we do not ship plastic cases on orders sent to countries outside Europe (USA, Canada, Australia, Japan etc).
Delivery Period
Orders for more than one dvd may arrive in separate shipments, but you should receive your complete order within 7-14 days. Occasionally mail services can be slower, so we request that you only contact us if you have not received your full order 21 days after you placed the order. Delivery enquiries should be sent to complaints@simplythebestdvd.com - see the Contact Us page for full contact details.
Defective Dvds
Faulty dvds are very rare, but if you do receive a defective disc please return it to us. We will then speedily get a replacement dvd to you. Please note that we can only replace defective discs with a new copy of the SAME title.
Faulty dvds should be returned, securely packed with a letter detailing the reason for return, and sent to:-
Simply The Best Apdo 212 AP 29630-1 Benalmadena Costa Spain
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